Hiring Customer Service Representative

Please send your application to Careers-edm@specialeventrentals.com with the subject line as the position you are applying for. Please attach your resume and cover letter (if you have one).

Special Event Rentals has been providing outstanding service for over 35 years. Our company has an immediate need for an experienced and dedicated Customer Service Representative. The ideal candidate is someone passionate about events and has excellent communication abilities.

Responsibilities of this individual include interacting with the company’s customers to coordinate rentals, address inquiries, provide quotes, confirm orders, and resolve concerns to ensure excellent service is delivered. Ultimately, we are looking for someone who is detail orientated, extremely flexible, creative and eager to grow within our event industry.

A day in the life of...

• Provide honest and confident feedback to customers about equipment, design and logistics.
• Reaching out to potential clients to build relationships.
• Seek wedding and event trends and product knowledge to build expertise.
• Work with the team to keep the showroom “event-ready,” which means tidying up, re-setting displays and ensuring product samples are out.
• Give the best service to our customers on their terms which may require all employees to be flexible and open to occasionally performing other work or duties.

This is right for you if you have…

• Excellent communication and interpersonal skills.
• The ability to excel in a diverse team environment.
• The ability to prioritize multiple tasks in a fast-paced environment.
• Organization and follow-through.
• Strong computer skills.

The job posting highlights most responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Please send your application to Careers-edm@specialeventrentals.com with the subject line as the position you are applying for. Please attach your resume and cover letter (if you have one).