Whether you need to rent dinnerware for a personal party or are planning a corporate open house we have expert staff ready to assist you. The rental process starts the moment you call us or come and visit one of our amazing showrooms. Special Event Rentals will make the entire process as easy as possible by working with you to take your vision from idea to reality.
Special Event Rentals Makes Renting Easy
Your Vision
Every customer's needs, goals and objectives are unique. So our job is to listen, to understand those needs and then develop an event plan that meets those desires. To help us do that, we need to understand your vision for your event. And you may be surprised, but outdoor events are often more expensive that those held at indoor facilities because of the need to create the facilities to do the things that are routinely handled at a hotel or event center.
Design & Logistics
Special Event Rentals can help bring your vision to life by helping you design, layout and plan your event. We start by having a professional site review with a rental expert, and then design your event on our CAD system. Once this step is complete, Special Event Rentals will be able to show you 3-D renderings of your event. The idea is to put creative ideas together on CAD, and then see them come to life on site. The process of site analysis, measurement, CAD design and review helps ensure the everything is set the way you want it, that it all fits on the site, provides you the security that the set-up will go exactly as planned.
Set Up & Strike
A lot happens on the day of delivery. First, we recommend that deliveries be scheduled at least one day before the event to reduce the risk that the time of delivery would affect the success of your event. Delivery schedules vary due to traffic, weather, workload and other circumstances beyond the control of the driver. Expecting everything to execute perfectly on an overly tight schedule invites the possibility for catastrophe.
Post Event
We’ll be honest. The most exasperating part of being in the equipment rental business is having missing equipment at the end of the event. We would love for all of our clients to be present at the pick-up so that we could count-in the items together, but unfortunately it rarely happens. Generally, we are left to count-in the items ourselves, and we find shortages. When this happens, both sides are left to question what happened to the equipment, for which we bill retail replacement cost.
Managing Event Risk
Several methods exist to reduce the risk of set-up errors, equipment failure or a change in event conditions. These items include proper planning, completing set-ups during vendor business hours, providing safety time before the event, duplicating critical equipment where a single point failure would stop the event, adding professional service to tend the equipment, and placing a contingency order.